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FAQ

Below are a list of the most commonly asked questions I receive from people about my prints..

 

What will my print look like?

All signed prints are printed on enhanced matte paper using local printers based in Cork City, Ireland.

Most prints listed on my website come in two sizes - A4 (297x210mm) & A3 (420x297mm) - with larger sizes available for my most popular prints. The sizes listed includes a white border around the image. This allows me to hand-sign and inscribe the print.

Do you offer framing?

Unfortunately, I do not offer framed prints at this time.

However, the print sizes I offer on this website common frame sizes, so you should have no problem picking up a nice frame for your signed print!

If you would like to order a large framed print (larger than A3 size), do not hesitate to reach out to me by email at cianoreganphotos@gmail.com and I'l see what I can do!

DELIVERY AND COLLECTION 

I just ordered a signed print. How long will I be waiting for it to arrive?

Due to the latest Level 5 Covid-19 restrictions in Ireland, print orders are taking a little longer than usual to process. However, you can expect to receive your print within 18 days of placing your order.

Note: International orders may take longer to arrive, but typically expect your print to arrive within 3 weeks of placing your order.

How will the print be packaged?

All signed prints will be carefully wrapped and posted in a sturdy, eco-friendly cardboard postal tube made in Ireland.

Once your print is ready for shipping, it will be posted using An Post Standard Post. 

Do you provide a tracking number so I can follow the progress of my order?

If you would like a tracking number to follow the progress of your print during shipping, select An Post Registered Post (Tracking Provided) upon checkout.


Do you offer international shipping?

I am delighted to offer free domestic shipping within the Republic of Ireland in 2021.

All prints are shipped through An Post and will be delivered by your local postal service.

Please be aware that where extra importation or customs duties are applied, this will have to be covered the customer and we cannot advise you on any possible liability.

Do you have a returns policy?

I want you to enjoy my images as much as I enjoy taking them, but unfortunately, prints do arrive damaged every so often.

If your print order arrives damaged, please send me an email at cianoreganphotos@gmail.com with details and photographic evidence of the damage to the print.